| Thanks for using Media Jukebox. We
hope you enjoy it. Version 7.x has now been retired and can
no longer be purchased.
If you own a 7.x license you can upgrade to 8.0 and the license
will work (back up your license to floppy disk before installing).
This FAQ covers version 7.2 and version 8.0 using a license
purchased for 7.2. If you purchased version 8.0, please use
the Version 8.0 FAQ.
If you previously purchased MJ version 6.0, that license will
work with 7.x (see our FAQ page on how to restore a license).
LICENSE DETAILS
What is the
difference between MEDIA JUKEBOX and MEDIA JUKEBOX PLUS?
Is there a trial version of MJ PLUS?
How much does MJ PLUS cost?
How do I purchase MJ PLUS?
Can I pay for MJ PLUS without using a credit
card?
How do I backup the MJ PLUS license?
How do I restore my license?
Do I have to purchase multiple copies of MJ
PLUS if I have more than one computer?
Can I get another license in the event that
I lose mine?
I restored my license from the "rrg" file, but
Media Jukebox still thinks I'm not registered. What do I do
now?
I can't restore my license. It doesn't work
Q: What
is the difference between MEDIA JUKEBOX and MEDIA JUKEBOX PLUS?
A: They are two versions
in one program file--the free version and the optional MJ PLUS,
which includes all the features contained in the free version,
and:
- CD burning above 2X to the maximum
speed your burner will allow
- MEDIA EDITOR - a sound editing tool
that allows you to add/remove clips, generate sounds, apply
effects and more
- MP3 encoding up to 320 kbps
- MEDIA SCHEDULER - automates playback
and recording tasks within MJ
- Internal DSP for improved sound quality
Q: Is there a trial
version of MJ PLUS?
A: Yes. When you download
MJ, you automatically receive a 30-day trial period of MJ
Plus features. After the trial period, the PLUS features are
disabled unless you purchase the upgrade.
Q: How much does MJ
PLUS cost?
A: $14.00
Q: How do I purchase
MJ PLUS?
A:
Media Jukebox 7 and 8 are no longer for sale.
Q: Can I pay for MJ
PLUS without using a credit card?
A: No. We accept on-line
credit card purchases only.
Q: How do I backup (save)
the MJ PLUS license?
A: You can save this license
by using the "Backup license" prompt that immediately follows
the purchase of MJ. This option is also available under Help
in the MJ application.
Q: How do I restore
my license?
A: To restore the MJ PLUS
license, insert the floppy disk with the saved .rrg file into
the PC, and select Help>Restore license from the MJ toolbar.
Now browse for the .rrg file and click "Open." Back it up
again to your hard disk once you've done this (see above for
instructions).
Q: Do I have to purchase
multiple copies of MJ PLUS if I have more than one computer?
A: No. Simply take the
.rrg file you have saved on disk to another machine that has
MJ installed, and then use the "Restore License" function.
Do not share this file with anyone else since it contains
your personal details, including your credit card number.
Q: Do I get another
license in the event that I lose mine?
A: No. Please back up your
license. J. River cannot issue duplicate licenses.
Q: I restored my license
from the "rrg" file, but Media Jukebox still thinks I'm not
registered. What do I do now?
A: There was a problem
in some older versions of MJ which caused the rrg file to
get corrupted. We have an update which should fix the problem
for you. Please click on this
link to download and install the update. Note that you
MUST exit Media Jukebox before doing this procedure. When
the install is complete, go back into Media Jukebox and try
the restore procedure again. If this does not fix the problem
for you, the rrg file must have been corrupted in some other
way and you won't be able to restore the license.
Q: I can't restore my
license. It doesn't work.
A: RRG Licenses (version
5 to 7)
Version 5 works with a license called MP3encoder.rrg
Version 6 works with a license called MediaJukebox6.rrg
Version 7 works with a license called MediaJukebox7.rrg and
also will work with MediaJukebo6.rrg
All licenses above can be restored in MediaJukebox under Help/Restore.
If this choice has been "grayed out", you do not
need to restore.
None of the licenses above can be replaced by J. River. If you
have lost the RRG file, you can re-purchase.
Media
Jukebox version 8.0 details
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